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People Operations Specialist



People & HR, Operations
Boston, MA, USA
Posted on Wednesday, May 8, 2024
About Robin:
Robin is the leading hybrid workplace experience platform. Since 2014, we’ve empowered people to do their best work by building tech solutions that fuel vibrant workplace experiences, from industry-leading desk booking and room booking to streamlined visitor management. Today, we are laser-focused on helping companies reimagine office spaces using their own office data points. Robin distills your data into action-oriented and automated insights based on that information. Understand your workplace so you can optimize it and up-level your team collaboration.
Hybrid Work. We believe in creating a workplace environment where magic happens, where the best work gets done when employees have the best of both worlds. As our teams value the energy of in-person collaboration and the productivity of heads-down remote work, we ask our Robinauts to come into the office at least two days a week, so we can live by our customers’ experiences and address pain points to make our product even better.
We’re looking for an inspiring People Operations Specialist to join our People team focused on playing a pivotal role in managing and administering employee benefits programs within our organization along with providing support to our ongoing People Team activities.

This role is interesting because you will:

  • Manage the day-to-day administration of employee benefits programs, including health insurance, retirement plans, and other fringe benefits.
  • Develop and distribute communication materials related to benefits programs, including open enrollment materials, plan summaries, and updates on policy changes.
  • Manage all US employee leaves of absence.
  • Conduct employee education sessions to enhance understanding of benefits offerings and enrollment processes.
  • Support People team initiatives such as our quarterly performance management cycles, new employee orientation and employee onboarding & offboarding activities.
  • Contribute to the development and implementation of strategic initiatives aimed at enhancing the overall employee experience.

You are qualified if you have:

  • Managed benefit programs and leaves of absence in a company with a strong employee presence in Massachusetts and nationally.
  • An understanding of US benefits regulations, including FMLA & MAPFML.
  • Excellent communication skills, both written and verbal, with the ability to convey complex information in a clear and concise manner.
  • The ability to maintain confidentiality and handle sensitive information with discretion.

How our values show up in this role:

  • Drive: You understand how to support employees through sensitive life moments with discretion while moving challenging situations forward to a resolution.
  • Innovate: You look for ways to improve benefit offerings based on industry trends and apply your knowledge of the space to ensure Robin being competitive in our offerings.
  • Adapt: You can comfortably work with ambiguity and are able to be flexible based on individual needs and situations. You can bounce back from difficult situations and learn from your mistakes.
  • Unite: You can support diverse groups of people and value different perspectives. You can be confident in the face of difficult situations.
- Medical & Dental Insurance through Blue Cross Blue Shield covered at 85% for employee and family members.
- Vision Insurance offered through EyeMed
- Company sponsored 401k with up to a 3% match
- Incentive Stock Options
- 100% Paid Parental Leave
- Flexible vacation time (that we actually use!)
- 12 company holidays
- Professional Development Stipend
- Talent Referral Program
- Recognition perks
- Annual company kickoff in Boston
- In-Office Commuter Stipend
We Celebrate Diversity
Robin is committed to creating a workplace that reflects the world around us. We believe that the key to good work is empowering our people and we know that diversity and inclusion are a large part of this equation. Our realities shape our everyday experiences and it’s our responsibility to our employees, our customers and our communities to address the issues with workplace representation. Robin does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.