Manager, Engineering Kuala Lumpur, Malaysia Manager, Engineering
Sitecore
Kuala Lumpur, Malaysia
Posted on Jan 30, 2026
Description
Manager, Engineering
About Us:
At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale.
As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L’Oréal, Sitecore helps brands transform engagement through experiences that are not only personalised but predictive and dynamic.
Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values guide how we lead, innovate, and connect. They are the behaviours that bring our mission and vision to life, every day, in every interaction.
As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences.
About the role:
As an Engineering Lead, you will lead, manage, and inspire your team developing software and tools for efficient delivery. Through hands-on leadership, you’ll help the team fulfill technical, operational, and business requirements. You will drive engineering best practices implementation, development process, delivery and operation of the team’s products.
What You will do:
- Being the line manager for the team, providing frequent feedback on performance, setting goals, and supporting the team members career development.
- Ensure continuously performing and motivated team, delivering highly efficient and predictable outcomes to the business.
- Work together with Product Managers to build roadmap, specify requirements and prioritize work according to the business objectives.
- Technical ownership of the product component from design, development, quality assurance, production and operational readiness.
- Align available resources with product roadmap, facilitate workload planning, communicate risks and dependencies within program and business stakeholders, resolve any obstacles for the team to secure efficient performance and delivery.
- Represent team to outside stakeholders ensuring the expectations are set properly and the team delivers on promise. Furthermore, ensure accurate reporting including keeping the work management system updated.
- Ensure the facilitation and efficient output of all agile ceremonies in the team. Ensure the team embraces, adopts and applies agile practices.
- Assist team members in solving work-related difficulties, provide direct contribution and guidance on approaching process and technical challenges.
- Continuously drive process improvements within the team.
- Hires and onboards people with the right technical skills and values and adhere to internal SLAs.
What You Need to Succeed:
[Technical excellence]
- 5+ years hands-on engineering experience as a developer or QA on a software engineering team
- Fluency in one or more programming languages preferably C# or JavaScript.
- Strong knowledge of engineering processes and practices and design patterns.
- Proven ability to dig into engineering solutions, review engineering practices in the team, review code, take direct lead in coding challenges or design discussions.
[People and team management]
- 2+ years’ experience managing or mentoring a team with direct reports.
- Practical experience with career planning and development, goals management, coaching, team dynamics management, hiring and retaining talent.
[Project management]
- Proven track record of shipped projects coordinated and managed by the candidate is a must.
- Practical experience with Agile frameworks like Scrum, SAFe, Kanban, XP
- Excellence in process and project management, continuous improvements of team and group related processes, effective stakeholder’s management, team’ status communication, mitigation of team’ risks and impediments.
[Business and user context]
- Ability to dig into business objectives, navigate through market needs and end-users needs easily, partner with product manager, participate in roadmap creation, advocate customer and end-user needs, focus on solutions efficiency and quality.
Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other local legally protected characteristic.