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Senior Sales Engineer



Sales & Business Development
United States · Remote
Posted on Saturday, July 29, 2023

About TrustCloud

TrustCloud (www.trustcloud.ai) is on a mission to make it effortless to earn trust in every business relationship. We believe that if your customers trust you, they will do more with you. Core to that mission is our belief that compliance doesn’t have to be a grind, and we’re genuinely excited to bring a sense of joy into a traditionally drab space.

Our first trust use case is focused on data security and privacy compliance. TrustCloud’s Trust Management Platform democratizes every company’s ability to quickly and cost-effectively adopt formal security and privacy programs, measure the accuracy of the program against compliance standards, and confidently share their program with customers by using AI to answer security questionnaires.

With TrustCloud, compliance becomes a habit, is simple to understand and implement, and is continuously testable so that your customers can see that you are adhering to all your compliance obligations.

About this Role:

  • You'll be an integral part of the Sales team, working pre and post-sales to consult and create innovative solutions for our customers
  • Be the subject matter expert across product & compliance to support sales
  • Develop a deep understanding of our product capabilities, services, messaging, partner ecosystem, and competitive landscape
  • Provide market and customer feedback to the product team and help prioritize functionality needed to drive new opportunities and upsells
  • Build product examples, documentation, and other critical resources for our customers side by side with product, Success, and other stakeholders
  • Creatively identify and help drive new programs to improve the pre to post-sales transition

About You:

  • Customer-facing experience as a Sales or Solutions Engineer, or equivalent title
  • Experience supporting products in the compliance, security, audit, or risk space. Familiarity or hands on experience implementing security programs against common security standards such as SOC 2, ISO 27001, HIPAA, etc is a plus
  • Strong project management skills with a proven ability to operate in a startup environment that lacks structure of a larger organization
  • You are creative, curious, technical, and detail-oriented and organized
  • You love listening to customers, discussing strategy with colleagues, but also diving into the weeds
  • You can interact with various titles and roles within an organization including the technical and security minded, plus executives within large companies
  • Has prior B2B SaaS building or selling experience

Do You Align With Our Values?

TrustCloud’s values are resilient THREADs that are stitched into the very fabric of our culture.

  • TRUST: We strive to continuously earn the trust of our team, customers, investors and all other stakeholders - proving we are dependable.
  • HEALTH: We are diligent caretakers of the health of the business, but never prioritize it over the mental and physical health of our team.
  • RESPECT: We are passionate about being respectful and courteous. There’s no excuse for being a jerk.
  • EVIDENCE BASED DECISIONS: Our strategy and operations are driven by evidence, which we collect from our customers, product, team, and partners.
  • ACTION ORIENTED - Each person is empowered to own things and make decisions, rather than wait for consensus.
  • DIVERSITY: We work hard to nurture a team that is diverse in identity, belief, background, thought, and experience. Our diversity makes us stronger.

We celebrate diversity at TrustCloud. To joyfully craft a product and company that is loved by everyone we need a team with all kinds of different perspectives, experiences and backgrounds. That's why we're committed to hiring people from different backgrounds, race, religion, national origin, gender identity, sexual orientation, gender identity, age, disability or veteran status. We understand that applying for a new job takes a lot of work and we really value your time. We are really looking forward to reading your application!